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Question Rocks

 Frequently 
Asked 
Questions 

Do you offer sliding scale rates?

Yes. I believe in the right to receive quality mental health care at an affordable rate. My standard session rate is $190 per 50 min rate, however,  I reserve slots for sliding scale clients. Please contact me directly jules.osborne.therapy@gmail.com to see if I have any available and fee can be negotiated.

How long does each therapy session take?

50 minutes

What approaches do you use?
I have never been to therapy before. I am nervous. What can I expect?

Going to therapy for the first time can be nerve-wracking, especially if you are in a vulnerable, painful or numb place. Talking to a stranger about your inner life is challenging. Even making it this far to search for help takes bravery and courage! Thank you for making it this far.  I offer a free initial 20 minute consultation either by phone or video chat - whatever you are more comfortable with. During this time we explore areas where you feel currently stuck in your life, and collaborate on potential ways we can support you to become unstuck. We also review fees, availability and confidentiality. You can ask or share any questions or concerns you have about starting therapy, explore if we are the right fit for each other and given what issues you are seeking support, what is the right approach for you.

Is everything I tell you confidential?

Everything you tell me is held as confidential, with the exceptions of: - if you are a danger to yourself or others - a case of elder, dependent or child abuse - a mandated court order

Do you offer teletherapy? What does this entail?

I offer teletherapy on my online confidential portal. It is a convenient way to get support in the security of your own home/office/private space. You need to have access to a private space, good wifi connection and a laptop/phone/tablet device with sound/video to support the call.

Do you offer in person sessions?

I have an office in Laurel Heights, San Francisco and I am available for in person sessions.

Do you take insurance?

I do not take insurance directly. I can provide you with a superbill which you can submit to your insurance for reimbursement.

What times are you available?

You can check my calendar for available times at above button.

What is a good faith estimate? 

Good Faith Estimate Notice You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

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